---
title: How to get Remote Support
description: "Go to **Admin - Click Remote Support** ![](https://roipos.com/wp-content/uploads/2017/06/Admin-remote-support.png) It will start a download in your default browser.   Upper Right corner has button to access downloads on most browsers.   Run and hit \"Yes\" to allow this application to make changes to…"
url: "https://roipos.com/knowledge-base/how-to-get-remote-support/"
updated: "2023-11-09"
category: Admin
---

# How to get Remote Support

Go to **Admin - Click Remote Support**

![](https://roipos.com/wp-content/uploads/2017/06/Admin-remote-support.png)

It will start a download in your default browser.   Upper Right corner has button to access downloads on most browsers.   Run and hit "Yes" to allow this application to make changes to the system.

![](https://roipos.com/wp-content/uploads/2017/06/Remote-support-download.png)

Make sure to hit "Yes" for User Account Control.

![](https://roipos.com/wp-content/uploads/2017/06/Uac-yes.png)

Once you get to this screen you have completed all the steps to get us connected on your end and your session should start soon.

![](https://roipos.com/wp-content/uploads/2017/06/your-connected-please-wait.png)